Thank you for registering your Stripe Connect Account
Now that you already have your Stripe ID, we will add it to your profile. With that saved, you can receive payments and earn more using HandyHostel.
If you have questions, you can find some answers below or reach out directly to support@handyhostel.com.
Our team is pleased to help you. =]
I just received an email from Stripe. Who is Stripe? Is this email real?
We work with Stripe to enable payments for your business. Updating information about your account is important and required. These updates help protect against fraud and keep your account current with global Know Your Customer (KYC) regulations.
Why am I being asked for information from Stripe about who owns and manages my company?
In certain countries, Stripe is required to collect, verify, and maintain information about a company’s beneficial owners and directors. These requirements come from government regulators and help promote transparency and prevent financial crimes.
What happens if I do not update my information on Stripe by the deadline?
If you cannot update your account information by the deadline, payouts to your bank account and your ability to accept payments will be paused. We want to make sure that does not happen and your hostel earns more, so please let us know how we can help.
How do I update my information on Stripe?
Follow the link from Stripe’s email—the form will prompt you with instructions on how to update your information. It should take less than 5 minutes to update your information.
If you need help, you can reach out directly to support@handyhostel.com or via WhatsApp chat by clicking on the WhatsApp Button of Help menu of our app.
